Privacy Policy
Last updated: October 6, 2026
IR Architecture & Interiors ("IR Architecture & Interiors," "IR," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit www.ir-arch.com (the "Website"), contact us, book a consultation, or sign up to hear from us, how we use that information, and the choices you have.
By using the Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information you give us. When you submit an inquiry through our contact form, book a consultation, call, email, text, or meet with us, we may collect:
Your name, email address, and phone number
Your project address or location
Details about your project, such as the type of project (architecture, interior design, or both), scope, scale, timeline, budget, design preferences, and any photos, plans, surveys, or documents you share
Your consent to receive emails from us
Anything else you choose to include in your message
Information collected automatically. When you visit the Website, we and our service providers may automatically collect certain technical information, including:
IP address, browser type, device type, and operating system
Pages you view, the time spent on each page, and the website, search, or ad that referred you
General location (city or region) based on your IP address
How you interact with our emails, such as whether you open them or click a link
We collect this information using cookies and similar technologies. See "Cookies and Analytics" below.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and schedule consultations
Evaluate your project and prepare proposals, fee estimates, and agreements
Provide architecture and interior design services, including design, drawings, permitting, coordination with consultants and contractors, and project communications
Send you emails or text messages you have agreed to receive
Improve the Website, our services, and our marketing
Protect against spam, fraud, and misuse of the Website
Comply with legal obligations and enforce our agreements
3. Text Messaging (SMS)
If you check the box on our contact form or otherwise agree to receive text messages, we may text you about your inquiry, consultations, appointments, project updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at 818-488-9435 or info@ir-arch.com.
We do not sell, rent, or share your mobile phone number or text messaging opt-in consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers that help us deliver text messages (such as messaging platforms and wireless carriers), solely to provide the messaging service. Consent to receive text messages is not a condition of purchasing any goods or services.
4. Email Communications
When you submit our contact form or otherwise give us your email address, we may send you information about your inquiry or project and, if you have opted in, our newsletter, project features, and studio news. Every marketing email includes an "unsubscribe" link. You can also ask us to remove you by emailing info@ir-arch.com. Even if you unsubscribe from marketing emails, we may still email you about an active inquiry or project.
5. How We Share Your Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only as described below:
Service providers that help us run our business, such as website hosting and forms (Squarespace), email and SMS marketing (Klaviyo), consultation scheduling (Calendly), spam protection (Google reCAPTCHA), and our email, file-sharing, and project-management tools. They may use your information only to perform services for us.
Project partners, such as engineers, consultants, contractors, builders, fabricators, suppliers, and permitting or other government agencies, when needed to design, permit, price, or complete your project.
Legal and safety reasons, when required by law, subpoena, or court order, or when we believe disclosure is needed to protect our rights, your safety, or the safety of others.
Business transfers, if IR Architecture & Interiors is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.
6. Project Photography
We may photograph completed projects for our portfolio, Website, social media, press, and awards. We do not publish your name, your project's street address, or other personal details without your permission. If you would prefer that we not feature your home, please let us know.
7. Cookies and Analytics
Cookies are small files stored on your device that help websites work and help us understand how visitors use the Website. We use:
Essential cookies needed for the Website to function and stay secure, including spam protection such as Google reCAPTCHA on our forms
Analytics cookies, including the analytics tools built into our website platform (Squarespace), to see how visitors find and use the Website
Marketing cookies, including Klaviyo, which help us understand how visitors who have signed up for our emails interact with the Website and our messages
You can block or delete cookies through your browser settings, though some features of the Website may not work properly. Google reCAPTCHA is subject to Google's Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).
Do Not Track. Some browsers offer a "Do Not Track" setting. Because there is no common standard for how to respond to these signals, the Website does not currently respond to them. We do, however, honor Global Privacy Control (GPC) signals where required by law.
8. Social Media and Third-Party Links
The Website links to our pages on social media sites such as Instagram, Facebook, Pinterest, LinkedIn, TikTok, and YouTube, and to third-party websites such as press outlets and our scheduling provider. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
9. How Long We Keep Your Information
We keep personal information for as long as we need it for the purposes described in this policy, including to complete your project, maintain project records and drawings, meet professional and contractual obligations, keep business and tax records, and meet legal requirements. When we no longer need it, we delete it or make it anonymous.
10. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no website, internet transmission, or storage system is completely secure, and we cannot guarantee absolute security.
11. Your Choices and Rights
You may contact us at any time to:
Ask what personal information we have about you
Ask us to correct or update your information
Ask us to delete your information, subject to records we're required to keep
Opt out of marketing emails or text messages
California residents. We are based in California and respect the privacy rights of California residents. Depending on the circumstances, California law may give you the right to know what personal information we collect and how we use and disclose it, to request access to, correction of, or deletion of your personal information, and to not be discriminated against for exercising these rights. As stated above, we do not sell or share personal information. California's "Shine the Light" law also lets California residents ask whether we have disclosed personal information to third parties for their direct marketing purposes; we do not do so.
Residents of other states may have similar rights under their state's privacy laws. To make a request, email info@ir-arch.com or call 818-488-9435. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf, and we will not discriminate against you for exercising your rights.
12. Children's Privacy
The Website is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, please contact us and we will delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of the Website after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
IR Architecture & Interiors
10550 Sepulveda Blvd, Suite 201
Mission Hills, CA 91345
Phone: 818-488-9435
Email: info@ir-arch.com